Knowledge flows (know how) are becoming more valuable than knowledge stocks (know what). But, stocks are still valuable. John Hagel and John Seely Brown say that “knowledge stocks depreciate at an accelerating rate unless they are rapidly refreshed by knowledge flows.” So, they become more valuable when refreshed (updated, deleted, additions).
Robin Sloan says that knowledge stocks are neglected at our own peril and Dr. Gawande uses checklists (knowledge stock) to help minimizemistakes we make because we don’t make proper use of what we know.
What Do You Think?
- Do you monitor and refresh your knowledge stocks? Should you?
- Is there an opportunity to leverage your knowledge stocks to reduce errors or ease complexity?
- Have you considered the right balance between your knowledge stocks and knowledge flows?